State Farm® Insurance Agent Bret Webster
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tricia Livingood
December 17, 2025
5
out of
5
rating by Tricia Livingood
"Bret and his staff are extremely personable and made my transition of switching insurances seamless. They are reliable, friendly, and responsive. You are in good hands with Bret."
We responded:
"Thank you for reviewing our State Farm office, Trish! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you!"
Christina Orlando
November 6, 2025
5
out of
5
rating by Christina Orlando
"Great customer service experience overall. Account Manager Karen Johnston was extremely helpful, answered any questions I had and was able to provide me with the perfect insurance plan. My fiance' and I are first home buyers and are new to insurance, but Karen explained things thoroughly and helped us understand everything we needed. 100% recommend!"
We responded:
"We appreciate your review, Christina! We are delighted to know you had a great experience with our State Farm office and Karen. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you!"
Tamera Edmonds
August 27, 2025
5
out of
5
rating by Tamera Edmonds
"Amazing customer service!! Very satisfied"
We responded:
"Tamera, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs. Thank you!!"
Rw rw
August 17, 2025
5
out of
5
rating by Rw rw
"Friendly knowledgeable made switching insurances an ease, saved me $70 a month."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
George Sexton
May 21, 2025
5
out of
5
rating by George Sexton
"As my wife and I were approaching our renewel period for auto and rental coverage with a well known insurer we took another look at the premium and decided to look around. We did so, and we have settled on State Farm because of the cost benefit of doing so and because of the friendly & professional service we recieved from Karen Johnston (of the Bret Webster State Farm Insurance agency in Willow Grove PA). Thanks for your help Karen."
We responded:
"Thank you, George!!! We’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know. Thank you again!"
Michael Spadaro
May 21, 2025
5
out of
5
rating by Michael Spadaro
"Called to switch Auto insurance to hopefully find a better price. After speaking with State Farm and the agent Karen, I decided to choose this coverage. The help and switching of insurance was smooth and easy and could not have been more pleasant. I recommend this location if your looking for coverage and caring agents!"
We responded:
"Michael, thank you for your 5-star review!!! I am glad to hear of your smooth, easy and pleasant experience with my office when shopping for new insurance. Karen and the rest of my State Farm team are happy to be your good neighbor!"
Colleen Saul
April 29, 2025
5
out of
5
rating by Colleen Saul
"Shopping for new homeowners & auto insurance. Karen Johnston was professional, expeditious and quick to get to great numbers for both - Great service and I am saving a LOT of money with State Farm over my previous insurer and with the same coverage. Do your homework, but make sure to consider Bret Webster - State Farm."
We responded:
"Colleen, thank you for taking the time to share your thoughts, and welcome aboard! We’re glad to know you’re satisfied with Karen and the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Matthew Martin
April 26, 2025
5
out of
5
rating by Matthew Martin
"Bret Webster and the team at State Farm do a great job of working with us and meeting our needs. As things change in our lives, they do a great job of adjusting accordingly."
We responded:
"We appreciate your review, Matt! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Maria Granja
April 15, 2025
5
out of
5
rating by Maria Granja
"We been happy costumers of the Bret Webster State Farm office for 23 years. I couldn’t recommend them enough. They have always been so helpful with all our needs, whether it’s a simple change to one of the policies or help processing claims, they make me feel taken care of. Bret and Karen are so welcoming, love their office."
We responded:
"Thank you, Maria!!! I really appreciate you taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. It has been our pleasure these last 23 years serving you and your family. If you ever have any questions or need assistance, we’re here to help!"
Rebecca Gentile
April 14, 2025
5
out of
5
rating by Rebecca Gentile
"Friendly and helpful office. State Farm has handled our auto claims in a timely and fair manner."
We responded:
"We’re thankful for your feedback, Rebecca! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Patti Morgan
April 2, 2025
5
out of
5
rating by Patti Morgan
"Bret was very helpful and professional in reviewing our homeowners and car insurance policies. It was a worthwhile visit."
We responded:
"Thank you for your 5-star review! It was my pleasure meeting with you and Mike. My State Farm team and I are happy to be your good neighbor!"
Joel
April 1, 2025
5
out of
5
rating by Joel
"Bret Webster has been my State Farm agent for over 25 years. State Farm being the company that it is, I rarely have a need to call or e-mail him, but when I do, he and his staff are the best: always helpful, and always looking out for my best interest. I am grateful for all that they have done over the years."
We responded:
"Joel - Thank you for taking the time to share your thoughts! We’re very glad to have been your agent and choice for insurance these last 25+ years. If you ever have any questions or need assistance, we’re here to help!"
Jasmine VanHoose
February 13, 2025
5
out of
5
rating by Jasmine VanHoose
"The team at Brett Webster is one of a kind. I have been with them for over 10+ years and never once wanted to switch. It wasn’t until recently that I moved out of state and could no longer use them. Before, during and after this transition they have still provided me with the best possible service. A special thank you to Karen for everything over the years. If you are looking for honest, trustworthy and reliable agents this is team for you!"
We responded:
"Jasmine, thank you so much!!! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Best of luck in the future!!!"
Kohler Setley
August 2, 2024
5
out of
5
rating by Kohler Setley
"Bret and his group are the definition of class. They are always very helpful when issues arise and very responsive."
We responded:
"Thank you, Kohler!!! I appreciate you sharing your experience. We are always here to help in any way we can. Thank you!! "
kayla scheetz
July 29, 2024
5
out of
5
rating by kayla scheetz
"karen is amazing! this is my first time having car insurance and she helped me with everything and always answers any questions i have :)"
We responded:
"Kayla, thank you for your review!! Karen is always happy to help you with car or any other insurance you may have questions about. Thank you!!"
Mitchell Cojocariu
July 25, 2024
5
out of
5
rating by Mitchell Cojocariu
"I've been with Bret, Karen and State Farm for about 5 or 6 years now for my car and home insurance. My wife and I shop price and coverage and have not been able to find a better price for the coverage we want in all that time. Service wise, emails (my preferred communication method) are always answered same day, and usually within less than 2 hours time. (Thanks Karen!) Highly recommend Bret Webster and team for service and price."
We responded:
"Thank you, Mitchell! I appreciate your kind words. It has been our pleasure to have you and Sally as clients in our office for your car and home insurance. Thank you again!!! "
Ginnie Boyd
September 23, 2023
5
out of
5
rating by Ginnie Boyd
"Always had good service with Bret. The girls are also very nice to deal with any problem"
We responded:
"Thank you for the 5 star review, Ginnie!! I am glad to hear you enjoy our service. It has been our pleasure having you as a valued customer these last 11 years. Thank you!!!"
Jasun Romain
March 26, 2023
5
out of
5
rating by Jasun Romain
"Brett and his team are the best!"
We responded:
"Jasun, thank you for the 5 star review and your business all these years! It has been our pleasure taking care of you and your family's insurance needs. Thank you!! "
Allen Presley
January 23, 2023
5
out of
5
rating by Allen Presley
"I've been using Brett for many years, and the service received I as amazing. Melanie is simply the best and the main reason that my family is still with State Farm."
We responded:
"Thank you for your review and very kind words, Allen! It has been a pleasure serving you and your family for all these years. Thank you for your continued business!"
Dennis Leigh
May 26, 2022
5
out of
5
rating by Dennis Leigh
"I had the pleasure dealing with Karen . Who helped me with my quote and starting me with auto and renters insurance. Great experience!"
We responded:
"Dennis, thank you for the great 5 star review!!! I am glad that you enjoyed your experience with Karen. Welcome to our agency, and please let us know if there is anything else we can assist you with!"
Larry Daly
April 17, 2022
5
out of
5
rating by Larry Daly
"Great agent and excellent staff"
We responded:
"Thank you for the 5 star review, Larry! It is always a pleasure serving you and your insurance needs! Thank you!!!"
Maziar Zavareh
November 10, 2021
5
out of
5
rating by Maziar Zavareh
"This is a fantastic office. They care about you. They know your name. They pick up the phone. And they go out of their way to accomodate you and your needs. Both my parents and I have been clients of theirs for decades and are not planning to change. Thank you!"
We responded:
"Maz, thank you for taking the time to leave such a wonderful review! We very much appreciate being able to serve you and your family for all these years. Thank you!!!"
Danielle Weltman
June 9, 2021
5
out of
5
rating by Danielle Weltman
"I have had a wonderful experience with this team. Karen is responsive and knows my needs and listens when we are experiencing changes in life. I always feel like my life is important to them and they care about giving me peace of mind and the proper coverage for our lifestyle. Highly recommend!!"
We responded:
"Thank you for the great review, Danielle! I am glad Karen and the entire team provided you with a wonderful experience. Thanks from the whole team at Bret Webster State Farm!"
Gee Edwards
May 10, 2021
5
out of
5
rating by Gee Edwards
"Great staff. Very attentive and will go the extra mile to help you. Excellent customer service."
We responded:
"Thank you for the great review Gee! Our team prides ourselves on our service and we’re happy to have met your expectations when discussing your insurance needs."
Bryant Powell
April 30, 2021
5
out of
5
rating by Bryant Powell
"Been with Brett Webster State Farm for 23 years now and they have always gone above and beyond! Melanie couldn’t be any better to work with!"
We responded:
"Thank you for the great review Bryant! It’s been our pleasure helping you with your insurance needs for the last 23 years and you’re definitely in good hands with Melanie!"